Support
Bonita supports your success
At Bonitasoft, your success is our priority. That’s why we offer multiple levels of support tailored to your needs. With Bonita Enterprise, you gain access to our expert support team, a dedicated Customer Service Center, and an extensive library of up-to-date documentation to guide you every step of the way.
What’s included
Make the most of Bonita’s resources
Enterprise subscription only
Customer Support
A dedicated support team available up to 24/7 to assist your business whenever you need it.
Enterprise subscription only
Customer Service Center
A centralized platform where you can track requests, access resources, and get direct support from our team.
Bonita Community Forum
Engage with Bonita users worldwide for peer-to-peer support, best practices, and shared experiences.
Bonita Documentation
Updated documentation to help you find answers quickly and make the most of Bonita.
What’s included in Bonita Support
Gold Elite
(Access & Scale)
Golde Elite Plus
(Scale only)
Platinum
(Scale only)
Number of support contacts
2
3
3
Number of open tickets
Unlimited
Unlimited
Unlimited
Questions about usage
Phone support
Customer Service Center
Opening hours
8 x 5
24 x 5
24 x 5
Ready to simplify your processes with Bonita?
Every business deserves a solution that accelerates its success. With Bonitasoft, simplify, automate and transform your business processes. Take the first step towards optimal performance today. Let's talk about it?
