BNI Madagascar: Driving digital banking innovation with secure, scalable process automation
Financial Services
,
1,200+
Madagascar
,
In brief.
Company
BNI MADAGASCAR is a leading financial institution committed to accelerating innovation and improving service quality through digital transformation. With a strong focus on operational efficiency, compliance, and customer experience, the bank continues to reinforce its position as a pioneer in the Malagasy banking sector.
BNI MADAGASCAR is leveraging the Bonita BPM platform to automate end-to-end workflows, reduce manual processing, and boost operational visibility. With enhanced security, real-time monitoring, and seamless integration into existing systems, the bank is transforming its operations to meet the evolving demands of digital finance.
To increase productivity and meet its digital strategy goals, BNI MADAGASCAR launched a large-scale process automation initiative. Among the priorities were real-time visibility into operations, seamless integration with legacy systems, and enhanced access control and security.
To achieve these objectives, the bank partnered with Bonitasoft and Datafrica Consulting to deploy the Bonita Business Process Management platform. This modern, on-premise solution features:
- Intuitive multi-device form design
- Real-time monitoring and performance tracking
- LDAP-based authentication and role-based access control
- Full audit capabilities for regulatory compliance
- A flexible open architecture with APIs and connectors for integration
Bonita enables the automation of critical operational workflows, reducing manual errors and freeing up employees to focus on higher-value tasks. Managers benefit from real-time visibility into performance metrics and can quickly address bottlenecks or inefficiencies.
Regulatory compliance is streamlined through transparent reporting tools, while advanced security and traceability support internal and external audits. The platform’s adaptability and scalability pave the way for future expansion across digital channels.
With Gold Elite support and continuous performance audits, Bonitasoft ensures long-term success and agility.
“With Bonita OnPremise, we have transformed our processes into automated and transparent workflows, making BNI MADAGASCAR a more agile and secure bank aligned with modern banking standards.”
Head of Digital, BNI MADAGASCAR
Customer Stories
Every company is unique,but our results are consistent
Ready to simplify your processes with Bonita?
Every business deserves a solution that accelerates its success. With Bonitasoft, simplify, automate and transform your business processes. Take the first step towards optimal performance today. Let's talk about it?
